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> Use this file to discover available pages before exploring further.
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# Can I drop off my return parcel directly with you?

**To make a return, please go to the dedicated Cacatoès returns page:**
🔗 https://returns.bigblue.co/cacatoes

Once on this page, you'll be able to:

1. **Register your request.**
2. **Select the item concerned**, indicate the **reason for return**, then confirm your request.
3. **Prepare your parcel**, print and stick the **prepaid label** onto it.
4. **Send your return** by dropping off the parcel at a **Chronopost Pick-up point**.

Please send back the pair(s) along with the **original invoice**, stating the **reason for return**.