> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpcacatoes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How will I receive my refund?

The credit is always paid via the payment method you selected. For card payments, we refund the amount corresponding to the returned items directly to your bank card account. For PayPal payments, the credit is applied to your PayPal account.