> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpcacatoes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Items are missing from my order, what should I do?

If you notice that one or more items are missing from your order, please contact our customer service as soon as possible via chatbot or email at [help@mycacatoes.com](mailto:help@mycacatoes.com).
To help us process your request, please provide your order number and contact details, attach photos of the package received, and let us know which items are missing.
Our team will help you resolve the situation quickly.