> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpcacatoes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I've lost my password, what should I do?

If you can't remember your password, or the one you're entering when logging in isn't working, please contact our customer service by email at **help@mycacatoes.com**. Our agents will check what's causing the issue with you, send you a new temporary password, and help you log into your personal account.