• My sandals have stains. What should I do?

  Your most frequently asked questions about our products.Popular

• How do Cacatoès shoes fit?

  Our classic two-strap sandals generally fit small. That's why we recommend sizing up from your usual size if you have wide feet or are between two sizes. It's also worth knowing that sizing can vary depending on the type of product: classic or wedge sandals, moccasins, flip-flops, or mules. To find out more, check out our Size guide.Some readers

• Where are our products made?

  All of our sandal collections are made in Brazil, a country renowned for its expertise in this craft. They are entirely designed and developed in Marseille, France, where our teams create models combining style, comfort, and quality.Some readers

• What materials are used to make Cacatoès products?

  All Cacatoès products are made from recyclable PVC, a material that is both durable, flexible and long-lasting. To learn more about PVC recycling and its environmental impact, you can read this article: learn moreSome readers

• Is the out-of-stock product I want going to be restocked?

  When a product is out of stock, two options may be offered on the product page: pre-order, or the “Notify me when available” button. If you choose to be notified, restocking times can vary. If the notification is slow to arrive, or if you'd like to check availability without waiting, you can contact our customer service for more information.Few readers